General Information

WHERE CAN I PICK UP AND RETURN THE VEHICLE?

Whether you prefer to pick up or return the vehicle, we have multiple locations for your convenience. Additionally, you can choose our “On-site delivery” option and we’ll bring the vehicle directly to you. Please be aware that there may be additional charges for this service.

WHERE IS YOUR VIENNA AIRPORT OFFICE?

A quick 10-minute drive is all it takes to reach our KALRENTAL office from the airport. As soon as you land, our dedicated team will be there to meet you at the arrivals area and transport you comfortably to our office using our shuttle bus service.

HOW CAN I FIND WTHIRE AT VIENNA AIRPORT?

After you have gathered your baggage and passed through security, kindly give us a ring at +36704554008. Our team will be eagerly waiting for you at the arrivals bus stops.

IS IT POSSIBLE TO RETURN THE CAR OUTSIDE OF OFFICE HOURS?

WTHIRE offers an out-of-hours pick-up/drop-off service. This may incur additional charges.

IS IT POSSIBLE TO ADD AN ADDITIONAL DRIVER?

Absolutely. It is possible to include supplementary drivers, thereby improving the comfort and safety of lengthier trips. Nevertheless, it is crucial that any additional drivers hold a valid driving license and have a minimum of one year of driving experience. Furthermore, it is mandatory for all additional drivers to be present during the vehicle pickup to enable us to verify their driving licenses.

IS IT POSSIBLE TO TRAVEL ABROAD WITH THE RENTAL VEHICLE?

Yes, although this may incur additional charges.

CAN THE ADDITIONAL DRIVER RETURN THE RENTAL VEHICLE?

Yes, the additional driver can return the vehicle. The cardholder does not need to be present.

WHAT HAPPENS IF I RETURN THE RENTED VEHICLE LATE?

If you return your vehicle later than the time stated on the rental agreement, you may incur additional charges.

AM I ALLOWED TO HAVE THE RENTAL VEHICLE REPAIRED?

No, you cannot have our vehicles repaired. We have our own authorised mechanics.

WHO IS RESPONSIBLE FOR PARKING FINES AND TRAFFIC OFFENCES?

The renter of the vehicle is solely responsible for any traffic fines and related administrative fees incurred during the rental period.

WHAT DOCUMENTS DO I NEED WHEN PICKING UP THE VEHICLE?

Renting a car is easy, but there are a few things you need to keep in mind. Firstly, you must be at least 21 years old to rent a car, if you’re younger, there will be an extra fee. Secondly, you should have had a valid driving license for at least one year.

If your driving license is not in the Roman alphabet, you’ll need to have an international driving license too.

Lastly, don’t forget to bring a valid form of payment in your name and either a valid passport or a national ID card.